Welcome to Our Help Site

• Additional bit sets guide
• Tungsten wood molding bits
• Which bits are best for glass?
• Which bits are best for leather?
• Which bits are best for Plastic?
• Which bits are best for Stainless Steel?
• Which bits are best for Stone?

See all articles in Bits →

• How to order
• I'm getting an error when completing my purchase. What should I do?

• How to change the address
• How to remove items from my cart
• What should I do if I need to modify my order after I’ve placed it?

• How to use our self-help resources for quicker answers

• Privacy Policy
• Refund Policy
• Return Policy
• Shipping Policy
• Warranty Policy

• How long does the battery last, and how fast can I charge it?
• How to send a video via email
• Original Customizer Engraving Pen

• How to return an item

• Are there any expected shipping delays during the holidays?
• How can I track my order?
• What if my order arrives late?