Policies

Privacy Policy of Culiau This page is used to inform website visitors regarding our policies concerning the collection, use, and disclosure of Personal Information if anyone decides to use our Service. If you choose to use our Service, then you agree to the collection and use of information abo...

Refund Policy Once we’ve received and checked your return, we’ll drop you an email to confirm it’s in our hands. After that, we’ll start processing your refund, and the credit will be automatically applied to your original payment method. Just a heads-up: this process can take a little time due...

Need to Return an Item? We've Got You Covered! We’ve simplified returns for you! Use our automated return system to initiate your request in just a few clicks. Log into your account on our website. Click on Return Request for the relevant order. Complete the required information and click Reque...

Worldwide Shipping At Culiau, we’re excited to offer worldwide shipping on all orders! Enjoy free shipping on orders over USD 80 (availability may vary depending on the destination country). Processing Times: Standard Processing: Orders are processed and shipped from our warehouses within 1-2 b...

Your Culiau Customizer product is warranted against defective material or workmanship for a period of 1 (one) year from the delivery date. By purchasing our Customizer, you agree to the following terms and conditions: DAMAGE TO THE PRODUCT RESULTING FROM TAMPERING, ACCIDENT, ABUSE, NEGLIGENCE, ...